Disclaimer of Warranties
Be Over There™ stands behind the quality of our products. We offer a limited lifetime warranty from the date of delivery, covering manufacturing defects in materials and workmanship under normal, intended use.
What’s Covered
- Defects in stitching, seams, or construction
- Hardware or closures that fail due to manufacturing defects
- Fabric defects that appear under normal use
What’s Not Covered
- Normal wear and tear
- Damage caused by accidents, misuse, alterations, improper care, or washing contrary to care instructions
- Damage caused by environmental exposure (rocks, branches, abrasion, extreme conditions)
- Cosmetic wear, including fading or pilling
- Fit-related issues or preference-based claims
Warranty Claims
If you believe your item has a defect covered under this warranty, please contact us at contact@beoverthere.com with:
- Your order number
- A description of the issue
- Clear photos of the defect
All warranty claims are reviewed on a case-by-case basis. If approved, we will offer a repair, replacement, or store credit, at our discretion.
Additional Terms
- This warranty applies only to the original purchaser.
- Proof of purchase is required.
- Warranty replacements do not restart or extend the original warranty period.
- Be Over There™ reserves the right to deny warranty claims that do not meet the above criteria.
- Covers defects for the reasonable lifetime of the product under normal use.
- If a repair is required, the customer is responsible for return shipping.